In our continuous effort to improve the Wedio platform, we've been diligently testing a new feature with some of our lenders.mAfter fine-tuning based on invaluable feedback, and with 25% of all rentals now happening with this feature, 'Custom Orders' is now ready for its grand debut.

Onboard New Renters to Wedio with Ease

The 'Custom Orders' feature is designed to make it simpler than ever for you as a lender to introduce new renters to Wedio.

Send Custom Orders to Your Renters — Fast and Hassle-Free
Send Custom Orders to Your Renters — Fast and Hassle-Free

Whether you're reaching out to potential renters who haven't yet experienced Wedio or guiding your existing renters through a more streamlined rental process, 'Custom Orders' ensures a smooth introduction and an efficient setup for everyone involved.

Send Out Bespoke Orders to Your Renters, Hassle-Free

Creating tailored rental orders shouldn't be a complex task. With 'Custom Orders', you can send personalised, bespoke orders to your renters directly from the messaging tab.

Send Out Bespoke Orders to Your Renters, Hassle-Free
Send Out Bespoke Orders to Your Renters, Hassle-Free

This feature is designed to make your life easier, ensuring you can focus on what really matters — providing exceptional rental experiences.

How the Custom Order Feature Works

'Custom Orders' simplifies the rental process into three straightforward steps:

How the Custom Order Feature Works
How the Custom Order Feature Works

1) Create a Custom Order. Craft a unique order tailored to your renter's needs and send it their way. You have full control over the order, with the ability to edit or delete it any time before acceptance. For renters not on Wedio, you can opt to send the order via email or share a direct checkout URL. If you're working from Wedio's messaging system, sending the order directly creates a streamlined order process with the renter.

2) Wait for the Renter to Make Payment. Once the renter has been verified and payment is completed, you'll receive a notification, similar to the standard rental request workflow, keeping you informed every step of the way.

3) Organise the Handover. Coordinate the pickup and return just as you normally would, maintaining the simplicity and efficiency you're accustomed to with Wedio.

Your Next Step: Experience 'Custom Orders' with Your Next Rental

Ready to get started? Experience the convenience and efficiency of 'Custom Orders' on your next rental and see why it's quickly becoming a favourite among Wedio members. Try it out on your listings tab.

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